Question 1

Does my Downtown Dover Dollars expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my Downtown Dover Dollars balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Downtown Dover Dollars or in the email you received or on your printed card.

Question 4

Can I use the same Downtown Dover Dollars at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Downtown Dover Dollars location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Downtown Dover Dollars work anywhere?

Accepted Answer

The card can only be used at participating Downtown Dover Dollars businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Downtown Dover Dollars is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Downtown Dover Dollars location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Downtown Dover Dollars for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Downtown Dover Dollars redeemed?

Accepted Answer

Save your Downtown Dover Dollars to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Downtown Dover Dollars is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Downtown Dover Dollars?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Downtown Dover Dollars, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Downtown Dover Dollars code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my Agape Body Piercings gift card balance here?

Accepted Answer

If you have a Downtown Dover Dollars Card that you used or plan to use at Agape Body Piercings, you can check your balance on this page. Enter the 16-digit card number from your Downtown Dover Dollars Card email or printout. The Downtown Dover Dollars Card is accepted at Agape Body Piercings and over 20 other local businesses in Dover.

Question 13

Can I check my Caribbean Cuisine gift card balance here?

Accepted Answer

If you have a Downtown Dover Dollars Card that you used or plan to use at Caribbean Cuisine, you can check your balance on this page. Enter the 16-digit card number from your Downtown Dover Dollars Card email or printout. The Downtown Dover Dollars Card is accepted at Caribbean Cuisine and over 20 other local businesses in Dover.

Question 14

Can I check my Center for Urban Revitalization& Entrepreneurship (CURE) gift card balance here?

Accepted Answer

If you have a Downtown Dover Dollars Card that you used or plan to use at Center for Urban Revitalization& Entrepreneurship (CURE), you can check your balance on this page. Enter the 16-digit card number from your Downtown Dover Dollars Card email or printout. The Downtown Dover Dollars Card is accepted at Center for Urban Revitalization& Entrepreneurship (CURE) and over 20 other local businesses in Dover.

Question 15

Can I check my Dover Art League gift card balance here?

Accepted Answer

If you have a Downtown Dover Dollars Card that you used or plan to use at Dover Art League, you can check your balance on this page. Enter the 16-digit card number from your Downtown Dover Dollars Card email or printout. The Downtown Dover Dollars Card is accepted at Dover Art League and over 20 other local businesses in Dover.

Question 16

Can I check my My Roots gift card balance here?

Accepted Answer

If you have a Downtown Dover Dollars Card that you used or plan to use at My Roots, you can check your balance on this page. Enter the 16-digit card number from your Downtown Dover Dollars Card email or printout. The Downtown Dover Dollars Card is accepted at My Roots and over 20 other local businesses in Dover.

Question 17

Can I check my Rail Haus gift card balance here?

Accepted Answer

If you have a Downtown Dover Dollars Card that you used or plan to use at Rail Haus, you can check your balance on this page. Enter the 16-digit card number from your Downtown Dover Dollars Card email or printout. The Downtown Dover Dollars Card is accepted at Rail Haus and over 20 other local businesses in Dover.

Question 18

Can I check my Cheveux Hair gift card balance here?

Accepted Answer

If you have a Downtown Dover Dollars Card that you used or plan to use at Cheveux Hair, you can check your balance on this page. Enter the 16-digit card number from your Downtown Dover Dollars Card email or printout. The Downtown Dover Dollars Card is accepted at Cheveux Hair and over 20 other local businesses in Dover.

Question 19

Can I check my Cobblestone Cafe gift card balance here?

Accepted Answer

If you have a Downtown Dover Dollars Card that you used or plan to use at Cobblestone Cafe, you can check your balance on this page. Enter the 16-digit card number from your Downtown Dover Dollars Card email or printout. The Downtown Dover Dollars Card is accepted at Cobblestone Cafe and over 20 other local businesses in Dover.

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